What needed to change
The client had domain, website, and email support split across providers, making small issues slow to resolve.
Hosting / Migration Projects
Hosting migration stabilised support for a growing business
Macmotech consolidated the hosting conversation, clarified email needs, and set up a cleaner support path for the business.
How Macmotech approached it
Macmotech consolidated the hosting conversation, clarified email needs, and set up a cleaner support path for the business.
What was delivered
- Hosting review
- Domain and email planning
- Support handoff
- Upgrade path guidance
What improved
- Clearer support ownership
- Improved renewal visibility
- Simpler future website care planning
Metrics
Simple proof points from the work.
One support partner for foundation services
Hosting package path documented
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